Tuyển dụng Operations Collaborator, Zalo tại Hồ Chí Minh

Proactively gain understandings of Zalo’s Solutions: Deeply understand Zalo’s suite of business solutions (Official Account, Mini App, etc.), including onboarding processes, operational workflows, and strategic use ca...

• Proactively gain understandings of Zalo’s Solutions: Deeply understand Zalo’s suite of business solutions (Official Account, Mini App, etc.), including onboarding processes, operational workflows, and strategic use cases;
• Account Onboarding & Supporting: Verify and support new and existing accounts;
• Data-Driven Insights: Track key metrics, create reports for business analysis;
• Process Innovation & Automation: Identify inefficiencies and proactively propose solution to enhance operational effectiveness;
• Cross-Functional Collaboration: Work closely with internal teams to monitor, coordinate, and resolve issues, ensuring a seamless experience for partners and users;
• Regulatory & Documentation Compliance: Maintain accurate records of documents and official dispatches in compliance with internal and external requirements;
• Strategic Partnership Support: have the chance to assist in growth-related activities (meetings/ proposals/ events/ PR activities..).

Yêu cầu công việc

• Consulting/ customer service experience will be prefered;
• Effective communication, integrity, logical & systematic mindset;
• Hard working and eager to learn;
• Sociable and patient in work;
• Proficient in the use of Microsoft Office applications;
• Accept Freshers with high willing.