Tuyển dụng Nhân Viên Cải Thiện Dịch Vụ Đại Lý Ô Tô tại Hà Nội

Responsibilities:

• 1. Dealer Operation Improvement (70%)
• ·       Support Improvement activities for priority dealers, focusing on 5S, productivity, service KPIs, customer satisfaction, and dealer staff skills.
• ·       Conduct on-site observations, identify operational issues, and propose practical improvement solutions under the Manager’s guidance.
• ·       Assist in standardizing Improvement processes, providing training, and following up on improvement activities at dealers.
• 2. Field Activities (20%)
• ·       Monitor the service performance, operational quality, customer satisfaction, and promotion activities of assigned dealers.
• ·       Coordinate with dealers and relevant internal departments, and support training activities for dealer staff.
• 3. Reporting and Other Tasks (10%)
• ·       Collect and update performance data; prepare weekly, monthly, quarterly, and annual reports; and perform other tasks assigned by the Manager.

Yêu cầu ứng viên

• Bachelor’s Degree in University, major in Automotive/Operation Management or related fields.
• Prefer having at least 0 1 - 03 years working experience in Automotive/Operation Management field. Welcome freshers to apply.
• Good at English & MS Office (TOEIC 500 or above)
• Good communication and problem solving
• Have project management skills, on site continuous improvement skills, analytical skills.

Quyền lợi được hưởng

• Competitive salary
• Genuine work/ life balance: Working time: 8:00 – 17:30, From Monday to Friday
• Accident insurance, Travelling insurance besides Social Insurance
• Annual leave according to the labor law, additional sick leave
• Annual Heath check-up, Company trip, Year End Party
• Training and development roadmap. Opportunities to have training trips and/or attending events abroad