Tuyển dụng Marketplace Field Ambassador tại Hồ Chí Minh

A. Field Execution & Territory Management

Execute daily field visit plans to achieve a minimum target of 18 pharmacy visits per day according to approved routing plans.

Build, update, and manage the database of active and prospective pharmacy clients within the assigned territory.

Establish and maintain strong, long-term working relationships with pharmacy owners, pharmacists-in-charge, and key decision-makers.

B. Onboarding & Driving Marketplace Orders

Introduce the core features, key benefits, and exclusive promotions of the EZ Rx Marketplace app to pharmacies.

Guide pharmacy owners and staff through app installation, account registration, navigation, product search, and order placement.

Persuade pharmacy owners to transition from traditional ordering channels to digital purchasing on the EZ Rx platform.

Promote promotional campaigns, combo deals, new product launches, and loyalty reward/discount schemes available on the platform.

C. Customer Support & Post-Sales Service

Gather feedback, address inquiries, and resolve basic technical or order issues encountered by Customers, coordinating with Customer Service Team, Operation, Technical team… when necessary.

Assist Sellers in tracking order status, delivery schedules, and payment processes.

Ensure a smooth user experience to maximize repeat orders and customer retention rates.

D. Reporting & Market Intelligence

Accurately record daily call logs, visit outcomes, and generated orders into Report at the end of each working day.

Submit periodic reports (daily/weekly/monthly) to the Manager regarding territory performance, KPI completion (number of visits, new activated accounts, GMV/order value).

Monitor competitor activities, market trends, and customer feedback to propose improvements for the app and commercial strategies.

A. Education & Experience

College or Bachelor’s degree in Pharmacy, Business Administration, Economics, Marketing, or related fields.

06 months to 2 years of experience as a Medical Representative (MedRep), Field Sales Representative, B2B Sales Executive, or FMCG Sales Representative.

Prior experience with digital platforms, B2B E-commerce, or retail pharmacy networks is highly preferred.

B. Skills & Competencies

Communication & Persuasion: Excellent verbal communication and negotiation skills with the ability to change buying habits.

Time & Territory Management: Energetic, physically fit, and committed to meeting the daily operational target of 18 pharmacy visits.

Tech-Savviness: Proficient in using smartphones, mobile applications, and CRM/Sales management tools.

Self-Motivation & Resilience: Strong sense of accountability, proactive attitude, and ability to perform well under sales targets and coverage pressure.

C. Other Requirements

Personal vehicle (motorbike) and a valid driver's license.

Willingness to travel extensively within the assigned territory

BENEFITS & REMUNERATION

• Competitive Income: Base salary + Transportation/Phone allowances + Monthly/Quarterly Performance Incentives (KPI/Sales Bonus).
• Insurance & Healthcare: Full coverage for Social, Health, and Unemployment Insurance per Labor Law, plus premium private health insurance package.
• Work Environment: Dynamic, innovative, and tech-driven environment leading digital transformation in the pharmaceutical industry.
• Training & Development: Comprehensive onboarding and continuous training programs on product knowledge, B2B sales skills, digital tools, and territory management.