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Group Infrastructure

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Group Infrastructure

Overview

Technology

Shared Services

Global Functions

Our Group Infrastructure teams are the foundation of HSBC, providing essential support across technology, operations and key central business services for our global businesses and functions. We play a vital role in driving great experiences for customers and colleagues and enabling the bank’s strategy. We offer a broad range of career opportunities across GCIO, GCOO and Global Functions.

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Group Chief Information Office (GCIO)

Our GCIO team delivers world-class digital banking, now and for the future. Through technology we deliver easy and innovative digital experiences for customers and colleagues, while keeping people’s money safe and their data secure. We’re innovating at speed and scale to deliver digital-first banking for millions of people each day and embracing innovation to develop the next generation of digital banking. Find out more about

Careers in Technology.

Group Chief Operating Office (GCOO)

Our GCOO team is key to driving simplification and transformation across the bank. From cards and loan processing, account services and ATM operations to evaluating credit risks, reviewing mortgage applications, processing payments, and delivering customer correspondence, the team focus on providing exceptional customer-centric experience across all areas of banking. Find out more about

Careers in Shared Services.

Global Functions

Our Global Functions teams around the world help HSBC’s Global Businesses to operate efficiently and effectively on a day-to-day basis. This team offers career opportunities from legal, risk and finance to human resources, sustainability, marketing and communication. Find out more about

Careers in Global Functions.

Meet our people

Jo Austin

Read how Jo Austin balances a demanding job at HSBC whilst managing epilepsy and being a career.

Madhav Mindhe

Meet Madhav Mindhe, Principal Engineer from India and explore what it is like to work in the technology sector at HSBC.

Michelle Faro

Michelle Faro, a senior manager at HSBC, tells us more about the culture at HSBC.

Our other business areas and teams

Corporate and Institutional Banking

We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance.

International Wealth and Premier Banking

Our teams help millions of individuals, families and business owners manage their personal finances.

Students and graduates

If you’re a university student or recent graduate, our programmes will teach you all the skills you need to shape change and deliver real impact for communities in all corners of the world.

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