Tuyển dụng Expert, Business Analysis (TechcomLife) tại Hà Nội

JOB PURPOSE

The job holder is responsible for conducting research and analysis in order to create a detailed business analysis, outline problems, opportunities and solutions for a business. The job holder will identify all required data sources, internal and external to support targeted research, analysis and documentation. The job holder is expected to support data-driven business decisions and solutions.

KEY ACCOUNTABILITIES

• Key Accountabilities (1)
• A. Reporting and Documentation
• Understand business processes to translate business needs and requirements into documents, process diagrams and wireframes to support product development.
• Analyze, create, validate end-to-end business processes and detail out functional specifications for the required applications.
• Suggest modification and improvement to business processes and frameworks for better efficiency.
• Participate in user testing and create documentation and user manuals for business.
• Key Accountabilities (2)
• B. Research and Analysis
• Gather market trends and internal data to conduct business analysis and provide recommendations and enhancements to the business.
• Develop informative and actionable reports that highlight business trends, forecasts and opportunities for improvement.
• Keep updated on technology changes, trends movement and analyze internal data sets to provide overall insights for stakeholders.
• Identify and interpret trends and patterns from data sets and construct forecasts and recommendations based on market intelligence and business data.
• Key Accountabilities (3)
• C. Managing Stakeholders
• Work with stakeholders to identify opportunities and process improvements by leveraging organization data to drive business solutions.
• Identify and communicate to stakeholders the insights from opportunities and obstacles perspectives based on market data gathered.

D. At Division: the key accountability will including

• Participate in coordination with the professional unit to check the development results, to ensure that the application meets the requirements agreed with the business unit.
• Prepare and issue user manuals for technology products.
• Participate in direct training on products and technology features for IT support department and professional staff if necessary.
• Qualifications and Work Experience
• At least 8 years of relevant experience in a financial institution
• Extensive experience in researching and analyzing market trends and business processes
• Experience in working on multiple projects at one time
• Experience in writing SQL queries and using data visualization techniques and tools
• Experience in identifying risk and potential issues through conducting gap analysis, understanding and reviewing criteria
• Experience in monitoring and analyzing business results, competition and trends (SWOT analysis, market share review)
• Experience in Agile Product Development and has a strong understanding of Agile principles and practices and Scrum methodologies
• Experience working in Agile teams to manage digital transformation projects
• Bachelor's Degree or higher in a Technology or business management