Tuyển dụng Customer Relations Officer tại Đà Nẵng

• Plan and execute customer reception and hospitality programs.
• Coordinate and support clients throughout project engagements; monitor and promptly resolve arising issues.
• Prepare meeting rooms, documents, and necessary equipment before meetings.
• Arrange airport pickups, hotel reservations, business dinners, and customer visit itineraries (within Hanoi and neighboring provinces).
• Accompany customers during lunches, dinners, and business events when required.
• Estimate, monitor, and manage client hospitality expenses; collect and process invoices related to customer visits.
• Collaborate with relevant departments to ensure the best possible customer experience.

Yêu cầu ứng viên

Education

Bachelor's degree in one of the following fields:

• Foreign Languages
• Tourism & Hospitality
• Business Administration
• Aviation
• Or other related disciplines.

Experience & Skills

• Prior experience in customer service, hospitality, or client relations is an advantage.
• Fluent English communication skills (equivalent to IELTS 6.5 or above), especially in listening and speaking.
• Or Japanese proficiency at JLPT N2 level or above, particularly strong listening and speaking skills.
• Good presentation skills and ability to interpret/translate basic business-related content.
• Strong organizational, time management, and problem-solving skills.
• Outgoing personality with excellent interpersonal and communication skills.
• Willingness to work outside normal business hours when required (overtime benefits provided according to company policy).
• Comfortable participating in customer networking events where alcoholic beverages may be served.
• Female candidates are preferred.

Quyền lợi được hưởng

Successful candidates will become part of FPT's key talent team, working alongside experienced, friendly, and energetic colleagues. We offer:

• Competitive salary and performance-based bonuses.
• Comprehensive FPT Care healthcare insurance program with premium medical coverage at leading hospitals.
• Company shuttle bus service from various districts to the office.
• Additional allowances for transportation, lunch, overtime work, business trips, professional certifications, and more.
• Free access to internal professional development training programs.
• Financial support (partial or full) for external training courses leading to internationally recognized certifications.
• Signing bonus 15.000.000 VND