Tuyển dụng Credit Quality Control Associate (Junior Level) tại Hồ Chí Minh

1.  Tele Collection check:

-          Review Tele Collection (TC) process by checking data and sample check voice records of Tele collectors.

-          Identify operational gaps, process violations, and risk issues related to collection activities.

-          Prepare checking report and detail of error regularly. Review feedback for proposal findings from other departments.

2.  Field Collection check:

-          Daily check Field Collection (FC) report by calling customer and monitor data to ensure FC perform right status.

-          Perform Field visit monthly.

-          Prepare checking report and detail of error regularly. Review feedback for proposal findings from other departments.

-          Analyze FC performance trends and identify operational risks or abnormal activities.

3.  External Agency check:

-          Daily check TC/FC Recovery team and External agencies by calling customer and checking data to ensure they perform right status.

-          Prepare checking report and detail of error regularly. Review feedback for proposal findings from other departments.

-          Perform External agency visit if required.

4.  Other tasks:

-          Training new hire, training monthly finding trend to reduce error of Collection Dept.

-          Analyze collection quality data, operational KPIs, error trends, and performance metrics.

-          Participate in internal projects related to operational excellence and process improvement.

-          Other tasks assigned by line Manager when necessary.

1.   Qualification

-  College Graduate/University Graduate, major in Business Administration, Banking, Finance.Yêu cầu công việc

1.   Qualification

-  College Graduate/University Graduate, major in Business Administration, Banking, Finance.

2.   Work Experience

-  1-2 years of work experience in either of Credit Quality Control or Collection.

-  Previous experience with banking industry or consumer lending is essential

3.   Knowledge

-  Banking/ Financial Service/ Consumer Finance

-  Consumer lending, Credit Quality Control, Collection

-   Prepare report, analysis and statistics

4.   Skills

-  Ability to fields checking is a must (50/50)     

- Good at Microsoft office (excel, word)

- Ability to work independently and under pressure.

- Good at teamwork, stakeholder management

-  Using the system Collection/Quality Control is an advantage

5.   Attitude

- Work hard, positive thinking, proactive

- Integrity, innovation, and commitment

- Strong teamwork and collaboration spirit.

- Ability to adapt to fast-changing business environments.

Quyền lợi

• Thưởng: Attractive KPI Bonus and 13th month salary
• Chăm sóc sức khoẻ: Health insurance and Social insurance regulated by Vietnam Labor Law