Tuyển dụng Agent Sales Executive tại Hà Nội

- Sales

• Manage assigned B2B travel agent inquiries across Vivu Journeys destinations in Asia and, where applicable, Europe.
• Understand the agent brief, traveller profile, budget, preferences, and commercial expectations before preparing a proposal.
• Develop suitable itineraries and travel solutions using strong product and destination knowledge.
• Prepare accurate, competitive quotations and proposals within agreed turnaround times.
• Take ownership of the sales process from inquiry to confirmation, including proactive follow-up, objection handling, and closing.
• Build strong day-to-day relationships with agents through clear, professional, and responsive communication.
• Work closely with Market Leads, Product, Contracting, and Operations teams to resolve gaps and strengthen the offer.
• Apply agreed pricing and margin guidelines while balancing competitiveness, client expectations, and profitability.
• Monitor conversion performance and lost-business reasons, and take appropriate follow-up actions to improve results.

- Coordination & Handover

• Ensure confirmed bookings are handed over clearly and completely to the relevant Reservations/Operations team for execution.
• Provide all necessary details on the itinerary, agent commitments, special requests, and agreed commercial conditions during handover.
• Keep inquiry status, quotations, and relevant sales information updated accurately in company systems.
• Share recurring agent feedback, product gaps, and sales opportunities with relevant teams to improve future conversion.
• Perform additional tasks assigned by the Team Leader, including team support, reporting, or training when required.

- Self-Development

• Maintain up-to-date knowledge of company products, destinations, systems, and sales procedures.
• Continuously strengthen sales, communication, product, and commercial skills through feedback and training.
• Stay informed about destination developments and market trends relevant to assigned agents.
• Demonstrate a proactive learning mindset and contribute positively to team initiatives and improvements.
• Yêu cầu công việc

- ESSENTIAL QUALIFICATIONS AND EXPERIENCE

• Degree in tourism, hospitality management, business, or a related field.
• Minimum 1 year of experience in a DMC, tour operator, inbound travel, or B2B travel sales environment.
• Demonstrated sales ability and a strong conversion track record are a significant advantage.
• Experience handling travel agent inquiries and building tailor-made itineraries is preferred.
• Good destination knowledge of Asia; knowledge or experience of European destinations is an advantage.
• Fluent in written and spoken English; additional languages are an advantage.
• Proficient with Microsoft Office applications and comfortable working with sales or booking systems.

- SKILL AND ATTRIBUTES

• Strong sales mindset with the ability to understand needs, communicate value, follow up effectively, and close business.
• Strong understanding of B2B agent expectations and a customer-focused approach to service.
• Commercially minded with good pricing, margin awareness, communication, and negotiation skills.
• Proactive, self-motivated, and accountable for response times, follow-up, deadlines, and conversion results.
• High attention to detail with disciplined use of systems and accurate proposal preparation.
• Strong teamwork and interpersonal skills in multicultural and international business environments.
• Open to feedback with a continuous improvement mindset and alignment with Vivu Journeys values and philosophies.
• Quyền lợi được hưởng
• A competitive compensation package including salary, allowance, bonus and incentive.
• Generous annual leave: 16 annual leave days, 10 sick leave days, and 1 day of birthday leave.
• Personal Health Insurance and 24/7 Personal Accident Insurance.
• Vibrant culture and working environment.
• Educational trips, Career pathways & professional development.
• Complimentary two-night Hotel stay at TMG properties.
• Exclusive travel with discounted rates for TMG staff, including our cruises, hotels and F&B.
• Core working hours: 8 hours per day Monday – Friday.