Tuyển dụng E-Commerce Operations tại Hồ Chí Minh

Upload products and optimize product information, including product detail pages, titles, keywords, etc.; monitor inventory and order status; coordinate with logistics partners; and promptly update product information.

Plan and implement promotional campaigns on e-commerce platforms while staying up to date with platform promotion schedules. Organize campaigns such as flash sales, discounts, and vouchers at appropriate times to increase repurchase rates.

Provide customer service, collect and resolve customer issues, and improve the overall product and service experience.

Monitor store performance indicators, including product ratings, service ratings, and logistics ratings. Analyze the root causes of issues and propose timely solutions.

Regularly consolidate sales data, traffic data, and store rating data; analyze operational performance; and prepare data reports.

Adjust operational strategies based on data analysis results; optimize traffic channels and product conversion rates; monitor competitors’ activities; and propose solutions to improve store performance.

Yêu cầu ứng viên

Good command of spoken Chinese and/or English.

At least one year of experience operating TikTok Shop and Shopee stores, with a good understanding of platform regulations and operations.

Knowledge of cross-border and multinational e-commerce models. Candidates with experience in independently managing store operations are preferred.

Proficient in computer use, with strong data analysis skills and proficiency in office software, especially Excel.

Strong communication and teamwork skills, with the ability to work effectively with internal departments and external partners.

Quyền lợi được hưởng

Income: Negotiable — base salary plus performance incentives.

13th-month salary, performance bonuses, and holiday/Tet bonuses.

Participation in social insurance, health insurance, and unemployment insurance in accordance with Vietnamese regulations.

Annual company trip or team-building activities.

Annual health check-up.