Lanh Hoang Thi Đang tìm việc

Customer Support Specialist · inDrive

Support customer via live chat, email and phone calls. Quickly and efficiently resolve customer issues. Express empathy in interaction with customer and ensure high professional manner during conversation. Collect customer information and update in the CRM system. Forward customer feedback & issues to relevant departments. Follow up customer issues and have customer updated.

Merchandiser · VINATEX Danang., jsc

Manage and follow Purchase Order (PO) during its process. Be responsible for contact customers and keep relation for further. Co-ordinate with other departments in process of production; shipment products following PO. Co-ordinate with accounting department in withdraw Invoice from customer. Make weekly report to submit to Management board.

Business Assistant · 1pay., JSC

Support Business Department in system such as: set up new agent, replace Electronic Data Capture (EDC). Support Sales, Sup, ASM in solving problem related. Be responsible for checking and managing Client Contract, Contract for Cancellation and other Documents. Make weekly report.

Administrative staff · Trends & Technologies, Inc.

Manage, archive all documents in office and do some other executive works. Support accounting department in receipts and payments. Support HR department in recruiting new staff. Manage warehouse. Support sales staffs in new project: connect with customer, prepare documents and do other tasks of processing project.

Merchandiser · Golden Star Footwear Co., ltd

Receive new Purchase orders (POs) from customer in company's system. Classify POs according to color, style, ship date, destination, Working#... and deal with them. Make purchasing planning to discount inventories for purchasing process. Make standard documents with all detailed information for producing shoes to support production line in cutting, stitching, lasting and packing. Connect with customer by emails daily to follow up POs. Make monthly product inspection report to submit to management board.

Da Nang University · Bachelor of Business English